Privacy Policy

Privacy Policy

Introduction

Welcome to https://peppermint-origins.scoopsurge.com (hereafter referred to as “Peppermint Origins” or “we”). We are committed to maintaining a transparent and secure online environment for our users, ensuring that your privacy is protected at all times. This Privacy Policy explains our data handling practices, outlining how we collect, manage, and protect the personal information of our website visitors, application users, and service subscribers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website located at https://peppermint-origins.scoopsurge.com
  • All applications developed or maintained by Peppermint Origins
  • Services offered through our platforms
  • Products available on our website or via associated services

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy governs your interactions with Peppermint Origins in the following scenarios:

  1. Authorized User Access: When you create an account and use our applications or services as an authorized user.
  2. Website Visits: If you visit any page on our website linked to this privacy statement.
  3. Communications: For instances where you receive communication from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which can include:

  • Account Information: Details associated with your user account, such as username, password hashes, and profile settings.
  • Payment Information: Credit/debit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Data related to your financial status or transactions, if shared voluntarily.
  • Purchase Information: Records of products purchased, including quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, or advertising IDs.
  • Location Data: Geolocation information provided by your browser or device settings.
  • Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
  • Social Media Information: Data obtained through social media platforms when users choose to connect their accounts with ours.
  • Product Information: Details related to products viewed, added to carts, or purchased on our website.

We collect this data through various means: user input forms, account setup processes, online interactions, and automated tracking technologies like cookies and similar files. Additionally, third parties may provide us with personal data, subject to their privacy policies.

Cookies

Peppermint Origins uses cookies and similar tracking technologies to enhance your experience and analyze website performance. Cookies can be categorized as:

  • Strictly Necessary: Essential for the basic functions of our website, such as session management.
  • Preferences: Used to remember user preferences and settings.
  • Analytics: Help us understand user behavior and improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes it was collected for, or as required by law. Once the purpose of data collection is fulfilled, we securely delete or anonymize the information.

Security Measures

To protect your personal data, Peppermint Origins has implemented robust security measures:

  • Encryption: We employ encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not directed towards children under the age of 18, and we do not knowingly collect personal information from this demographic.

Your Rights (Subject to Local Laws)

Depending on your location, you have specific rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: Limiting our use of your data for specific purposes.
  • Portability: Obtaining a copy of your data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for marketing or other purposes.
  • Non-Discrimination: The right not to be discriminated against for refusing to provide personal data.

To exercise these rights or file appeals/complaints, please contact our privacy team at your earliest convenience.

Changes to Policy

Peppermint Origins reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage users to review this policy periodically for the latest information.

Contact Information

For any queries, unsubscribe requests, or data-related inquiries, please reach out to us: